Using the VPN, you can securely connect your device to Isca's network from any location, making it appear as though you are on-site. This will enable you to access resources available on the network (F drive, Student Shared drive, etc) whilst off-site. When connected, everything you access through the internet will be sent and received via Isca's internet connection.
Installing and using the VPN on Windows.
Installing and using the VPN on Mac.
Frequently Asked Questions (with answers)
1. Q: Why can't I connect to the VPN on-site?
A: You're already on-site. You don't need to.
2. Q: Why does my internet connection stop working on one device if I log into another device?
A: You can only use the VPN on one device at a time. If you want to use another device, you need to request another VPN profile. This provides more effective security and helps to stop sharing of VPN profiles.
3. Q: I have already requested a second profile but I am still disconnected on one device when I log into a second.
A: While that isn't strictly a question, ensure the names of profiles installed on different devices are actually different. Although you've requested another profile, you may have accidentally installed the same profile on another device.
4. Q: Why is accessing resources slow?
A: Speeds will be slower because you're not accessing resources whilst on-site. Speeds will be dependent on the internet connection you're using. The internet connection on-site can be 10-100 times faster than those off-site, so slower access is normal.
5. Q: My question isn't listed here.
A: Try looking here
first. If you discover something you think everyone should know about, let us know and we'll post a short guide here.
I need more help!
Speak to us.